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Can be applied to any repair charge, except service calls. You can also take a screenshot and show it to the technician
Can be applied to any repair charge, except service calls. You can also take a screenshot and show it to the technician
Date: 09/06/2024
Brand: True
Service: Refrigerator Repair
Category: Refrigerators
Location: Rancho San Diego County, CA, US
Today we were busy with commercial refrigerating equipment. A commercial customer contacted our company and said that their refrigerator Saturn stopped cooling. When a commercial client needs help we always try to send our specialist the same day. So we did today. When our experienced specialist arrived at the customer, he did a quick diagnostic. It can be challenging to determine the root cause of the problem. Modern refrigerating appliances usually have several systems interacting with each other. Our specialist found that the control board, the main controlling device in the refrigerator was faulty. The technician replaced this malfunctioning device in a timely manner. This is a usual job for our staff. Now the refrigerator works as well as before.
Date: 09/06/2024
Brand: True
Service: Commercial Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Commercial refrigerating appliances work hard because a lot of people use them. Our company always tries to help commercial clients as soon as possible. Today such a customer contacted us and explained that their commercial refrigerator Kutano stopped cooling. Our experienced specialist visited the client the same day. Upon arrival, he made a quick diagnostic and found a buildup of ice in the refrigerator. Usually, this occurs when the fridge has problems with defrosting. A row of devices could cause the issue. Defrost timer, defrost thermostat and heater are usually responsible for defrost issues. This time our specialist found that a faulty control board caused the problem. The malfunctioning device was quickly replaced. Now the refrigerator works well and doesn’t have any problems.
Date: 09/06/2024
Brand: True
Service: Commercial Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Commercial refrigerating appliances work hard because a lot of people use them. Our company always tries to help commercial clients as soon as possible. Today such a customer contacted us and explained that their commercial refrigerator Kutano stopped cooling. Our experienced specialist visited the client the same day. Upon arrival, he made a quick diagnostic and found a buildup of ice within the refrigerator. Usually, this occurs when the fridge has problems with defrosting. A row of devices could cause the issue. Defrost timer, defrost thermostat and heater are usually responsible for defrost issues. This time our specialist found that a faulty control board caused the problem. The malfunctioning device was quickly replaced. Now the refrigerator works well and doesn’t have any problems.
Date: 07/30/2024
Brand: Kitchenaid
Service: Refrigerator Repair
Category: Refrigerators
Location: Point Loma San Diego County, CA, US
Another built-in refrigerator, Kitchen Aid, has become our concern today. A customer contacted us and explained that their refrigerator stopped cooling. Our team always tries to help customers as soon as possible. Our co-worker visited the customer the same day. As usual, he did a quick diagnostic. It could be challenging to find the root cause of the problem. Modern refrigerating appliances consist of many parts. Each part could cause an issue. A thorough search showed that the evaporator had a leakage of Freon. The faulty device was successfully replaced in a timely manner. This is a usual job for our staff. Finally, the internal system of the refrigerator was charged with new refrigerant. Now the fridge works well and owners use it as ever.
