New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
We do home appliance repair & commercial appliance repair. We are a team of factory-certified service professionals. Everything we do for our customers in San Diego and around the city comes with a complete warranty. Our appliance repair services include electric and gas dryer repairs, refrigerator repair, air conditioner repair, and much more. We do all types of major and small appliance repairs. Scroll down to see the full list of services we provide.
Our technicians are very punctual and come at the proper time, we call our customer in 20 minutes before arrival. Our dispatcher is always ready to receive any call, answer the questions and give the most convenient time to book an appointment as it possible for each customer.
Beginning with the initial conversation, until after your appliance repair is complete, we have one goal in mind: To give you the best customer service possible, quickly and cost-effectively.
Our customers' time and satisfaction are our top priorities. To speed up our repair process, we keep a variety of genuine, factory-made, appliance parts on hand. Our highly trained and experienced technicians provide the best and most affordable service, maintenance, and education to get the optimal performance and longevity from your appliances. Our staff is here to handle all of your service needs. We also provide our own High-End Service warranty to ensure complete customer satisfaction.
Our technicians receive continuously attending manufacturer training for all major brands. This training from the factory aid our company with the most relevant information when diagnosing the appliance. We are the household home appliance repair & commercial appliance repair provider you can trust for any problem. Receive expert care no matter the age or brand of your appliance.
Give us a call at 858-224-9188 to check if we provide appliance repair service in your area.
We provide quality repairs to help you extend the useful life of your household appliances. Regular appliance maintenance can help prevent costly breakdowns, reduce energy costs and extend the life of your appliances. Schedule your appliances for maintenance today.
We understand every home appliance repair & commercial appliance repair is different and have unique electrical components. Fixing them is not an easy job and requires a skilled professional to handle it. We only employ highly trained home appliance repair professionals in San Diego ready to offer you expert services. Whether you are having problems with your refrigerator or your dryer is malfunctioning, our experts can provide you with timely deliveries in the best efficient manner. We use high-quality tools to perform every step precisely and ensure your appliance works in the most appropriate manner.
No matter where you bought your appliance, BIG JOE Appliance service can fix it. We repair the major brands, makes, and models. We’re the home appliance repair & commercial appliance repair provider you can rely on and trust for any problem. Get started now! Simply call 858-224-9188 or click the Schedule Now button to book a repair appointment.
Our BIG JOE story begins more than 6 years ago in New York, through the vision of Evgeniy Maslov, a young businessman, and appliance repair technician, who aimed to provide a different type of repair experience for customers. The business began inside a single appliance repair company in the South part of Brooklyn and through placing the customer at the center of the repair experience in just one year, Evgeniy Maslov has steadily grown into the premier repair technician of choice across the Brooklyn. But despite that, he and his wife started feeling like Brooklyn was not for them and decided to found their family-owned appliance repair in San Diego. Life in San Diego was a family dream for a lot of years. And this is actually a better place for growing their baby-girl Alice.
When Evgenij Maslov started the appliance repair business in San Diego he had only a small bag of tools and a big experience. Now he is BIG JOE's local San Diego small business owner. We have full-day technicians with 5 to 22 years of experience, courteous dispatchers, a full office staff, and many satisfied customers.
BIG JOE is not just another repair company. As you see we are locally owned and family operated. Since 2017, we have been providing San Diego and the surrounding areas with a combination of outstanding service and reliability. The experts at BIG JOE appliance repair service specialize in all major home appliance repair & commercial appliance repair. We do our best for your satisfaction.
We have completed more than 1100 projects for 700+ customers. Our testimonials and 5-star reviews and ratings speak for us.
Nothing makes us happier than providing our customers with peace of mind that their families will be comfortable in their homes and their business will not be interrupted by appliances.
Thanks for reading through this. We hope it made sense to you. If you have any questions or complaints that we can try to answer, call us 858-224-9188. We love to be on call for consultations about BIG JOE.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
Date: 09/14/2023
Brand: Kitchenaid
Service: Refrigerator Repair
Category: Refrigerators
Location: Lemon Grove San Diego County, CA, US
Everybody can encounter a problem with a home appliance even if it is not old yet. Today a customer contacted us and complained that the Fresh Food Section in his rather new built-in side-by-side refrigerator/freezer Kitchen Aid is not cooling. The best decision in such a situation is to consult with a qualified technician who understands the complexity of refrigerating systems. So you can save time, money, and health. A trained specialist is able to find the root cause of the issue rapidly and avoid unnecessary repairs. Our company always tries to accomplish orders in this manner. Our specialist arrived fast and quickly determined that the malfunctioning device was situated in the Freezer Section. The evaporator was completely covered with a buildup of ice. Further investigation showed that the heater was broken. Experienced specialist accurately replaced this faulty part. The entire job was finished as soon as possible.
Date: 09/14/2023
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Our today’s job was simple enough. We didn’t have to resolve problems and diagnose systems. Our technician made full maintenance of the built-in side-by-side refrigerator/freezer Sub Zero. First, he replaced gaskets in both sections of the ice machine. Now they can shut tightly and lock in cold air. Malfunctioning gaskets can lead to temperature fluctuations, which can cause food spoilage and higher energy consumption. Next, he completely disassembled the Fresh Food Section and thoroughly removed mold everywhere. Also, he cleaned the compartment in full. Now products can keep their quality. Finally, our specialist cleared the drain line and drain pan. Now drain tube, and drain trough are free from mold and dirt. Currently, owners enjoy their well-working and looking fridge. We are always ready to spare your time.
Date: 09/14/2023
Brand: Kitchenaid
Service: Refrigerator Repair
Category: Refrigerators
Location: Spring Valley San Diego County, CA, US
Another busy day started. A client phoned us and said that the Fresh Food Section in his built-in side-by-side refrigerator/freezer KitchenAid is not cooling. These are our favorite home appliances and we are very experienced in their repair and maintenance. The technician started his job immediately. The source of cold in this kind of refrigerator is situated in the Freezer Section. It can be challenging to find the root cause of the problem. For example, if the damper control assembly is malfunctioning then free air circulation within the refrigerator will be blocked. As a result bad temperature regulation in the Fresh Food Section occurs. Our trained specialist quickly determined that the evaporator was covered with a buildup of ice, and the defrosting system was not working. A faulty bi-metal defrost thermostat and broken heater were responsible for the issue. The technician replaced malfunctioning parts quickly. Now the refrigerator is working as a new one.
Date: 09/14/2023
Brand: Walk-in
Service: Wine Cooler Repair
Category: Refrigerators
Location: San Diego, CA, US
Today we had an unusual job. A customer contacted us and asked for help with his wine cellar. The room was equipped with a BREEZAIRE cooling system, providing the correct temperature and humidity in the enclosure. It is very important for expensive vines to rest in proper conditions. Though the machine wasn’t a refrigerator, we took the order and started to accomplish it. The technician visited the customer rapidly and started to do the necessary repairs. To avoid condensate overflow the drainage used a drain pump. The broken device was replaced accurately. Upon the replacement, the ice machine continued to provide proper climate conditions in the cellar. We always can quickly find suitable spare parts to resolve problems the same day.
