New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 04/18/2024
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Today our team repaired a commercial ice machine. The weather is becoming warmer and people need more ice. A commercial client phoned us and said that their ice machine Scotsman couldn’t produce proper ice. Our experienced technician visited the customer the same day. Upon arrival, he performed a quick diagnostic and found that the appliance made too thin ice. Further search opened the root cause of the issue. As in most modern appliances, the ice thickness was controlled by a special sensor. A faulty device forced the ice machine to produce too thin ice. The bad device was replaced the same day. Now the ice machine doesn’t have any problems. The owner enjoys their well-working commercial appliance. It is always better to consult with a qualified specialist who understands the complexity of modern ice machines.
Date: 04/18/2024
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Today our team repaired a commercial ice machine. The weather is becoming warmer and people need more ice. A commercial client phoned us and said that their ice machine Scotsman couldn’t produce proper ice. Our experienced technician visited the customer the same day. Upon arrival, he performed a quick diagnostic and found that the appliance made too thin ice. Further search opened the root cause of the issue. As in most modern appliances, the ice thickness was controlled by a special sensor. A faulty device forced the ice machine to produce too thin ice. The bad device was replaced the same day. Now the ice machine doesn’t have any problems. The owner enjoys their well-working commercial appliance. It is always better to consult with a qualified specialist who understands the complexity of modern ice machines.
Date: 12/30/2023
Brand: Walk-in
Service: Commercial Freezer Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Another commercial refrigeration appliance became our concern. A client contacted us and said that their walk-in freezer Heatcraft stopped cooling altogether. We sent the best-experienced technician the same day. Upon arrival, he performed a quick diagnostic and found that the contractor burnt out as a whole. The terminals of the device were really bad. Because of this, the compressor couldn’t start to function. As a result temperature within the freezer started to grow. Further, the compartment began to melt. So our specialist quickly replaced the device and now the freezer works as well as before. It is always better to consult with a qualified technician who understands the complexity of modern refrigerating appliances.
Date: 07/01/2023
Brand: Turboair
Service: Commercial Refrigerator Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Commercial refrigerators are well-known to our team. Appliances work hard and sometimes need repair. Today we were contacted to restore the commercial refrigerator Arctic Air to good condition. Our technician did a full professional diagnostic of the system. Precision instruments let us complete the task quickly. Then the internal system was carefully cleaned. We use nitrogen under high pressure for this purpose. Also, our specialist replaced the drier filter. This important unit protects the internal system against moisture and contamination. Finally, the appliance was charged with a new refrigerant. As a result, commercial equipment is working fine again. Regular maintenance and cleaning of the commercial refrigerator and its components can ensure efficient operation.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
