New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 06/05/2024
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Today a customer phoned us and asked to make maintenance of their old refrigerator Sub-Zero. We sent our experienced technician to do this job. He visited the customer as soon as possible. Upon arrival, he made a full diagnostic of the fridge. Also, he inspected the gaskets for signs of wear and tear. Besides our specialist found that condenser coils were covered with dust and were very dirty. He cleaned the condenser coils thoroughly. Clean condenser coils ensure good working conditions for the compressor, the most important part of the internal system. Further, our specialist also cleaned the compressor area in full. Regular maintenance of a Sub-Zero fridge is crucial to ensure its proper functioning and prevent breakdowns. Now owners enjoy their well-working fridge.
Date: 06/05/2024
Brand: Walk-in
Service: Commercial Freezer Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Today our team was busy with a commercial refrigerating appliance. A commercial customer phoned us and said their walk-in freezer Heatcraft stopped working correctly. Our experienced specialist visited the customer the same day. Upon arrival, he performed a quick diagnostic and found that the defrost system in the freezer stopped working. As a result, this led to a buildup of ice. The evaporator was frozen over and covered with ice. In this situation, the freezer couldn’t produce enough cooling. Several parts could cause the issue. Among them were a heater, a defrost thermostat, defrost timer. An experienced repairman quickly determined that the defrost timer was the root cause of the problem. The faulty device was successfully replaced. Now customer enjoys their well-working freezer.
Date: 04/18/2024
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Today our team repaired a commercial ice machine. The weather is becoming warmer and people need more ice. A commercial client phoned us and said that their ice machine Scotsman couldn’t produce proper ice. Our experienced technician visited the customer the same day. Upon arrival, he performed a quick diagnostic and found that the appliance made too thin ice. Further search opened the root cause of the issue. As in most modern appliances, the ice thickness was controlled by a special sensor. A faulty device forced the ice machine to produce too thin ice. The bad device was replaced the same day. Now the ice machine doesn’t have any problems. The owner enjoys their well-working commercial appliance. It is always better to consult with a qualified specialist who understands the complexity of modern ice machines.
Date: 04/18/2024
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Today our team repaired a commercial ice machine. The weather is becoming warmer and people need more ice. A commercial client phoned us and said that their ice machine Scotsman couldn’t produce proper ice. Our experienced technician visited the customer the same day. Upon arrival, he performed a quick diagnostic and found that the appliance made too thin ice. Further search opened the root cause of the issue. As in most modern appliances, the ice thickness was controlled by a special sensor. A faulty device forced the ice machine to produce too thin ice. The bad device was replaced the same day. Now the ice machine doesn’t have any problems. The owner enjoys their well-working commercial appliance. It is always better to consult with a qualified specialist who understands the complexity of modern ice machines.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
