New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Big Joe and his team at Sub-Zero Appliance Repair in San Diego have been providing top-notch appliance repair services for over 20 years. They are experts in repairing Sub-Zero refrigerators, freezers, wine coolers, and other high-end appliances.
Big Joe's passion for repairing appliances started when he was a young man, working for his father's appliance repair business. He learned the ins and outs of appliance repair, and quickly gained a reputation for his attention to detail and ability to diagnose and fix even the most challenging issues.
When he started his own business, Big Joe's goal was to provide the best possible customer experience. He and his team work tirelessly to ensure that their clients' appliances are repaired quickly, efficiently, and to the highest standards. They understand how important refrigeration is in daily life, and work hard to get their clients' appliances up and running again as soon as possible.
Big Joe and his team are highly skilled and experienced, and they use only the best tools and parts to repair appliances. They are well-versed in all the latest technologies and techniques, and they stay up to date with the latest advances in the field to ensure that their clients receive the best possible service. They are also very friendly and approachable, and they take the time to listen to their clients and understand their needs.
One of the things that sets Big Joe and his team apart from the competition is their commitment to customer service. They understand that their clients are more than just customers; they are people with unique needs and challenges, and they go above and beyond to ensure that their clients are completely satisfied with their services. They offer a 100% satisfaction guarantee, and they will do whatever it takes to make sure that their clients are happy with the results of their repairs.
In conclusion, if you need a high-quality appliance repair service in San Diego, look no further than Big Joe and his team at Sub-Zero Appliance Repair. They are experts in repairing Sub-Zero appliances, and they will provide you with a fast, efficient, and reliable service that will exceed your expectations. So if you're in need of an appliance repair, call Big Joe and his team today!
Date: 11/10/2023
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: Del Mar San Diego County, CA, US
Sub Zero refrigerator/freezer became our pleasant task for today. A customer phoned us and complained about the bad temperature in the Freezer Section. To avoid exhausting thinking and surfing the Internet the right decision was performed. As usual, we quickly visited the customer. A lot of reasons could lead to the issue starting from bad leveling of the appliance and finishing with faulty inverter control board. This device controls the compressor and regulates its working cycle. Our qualified technician upon thorough investigation determined that the underlying cause of the trouble was a bad gasket of the freezer section. Additional external warm air prevents the internal system from properly running. The bad gasket was replaced. Further, our specialist completed full servicing of the appliance. Now the owners enjoy their home ice machine and can return to their daily routine.
Date: 11/10/2023
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: Poway San Diego County, CA, US
Today we were busy with common repairs. A client contacted us and explained that his side-by-side built-in refrigerator/freezer Sub Zero was broken. The Freezer Section of the appliance showed no life in itself. Our specialist visited the customer quickly. The ice machine had two separate sealed systems, so it took less time to find the cause of the issue. Nevertheless, each internal system consists of several components, each of which can lead to not cooling. A quick diagnostic made it visible that the compressor, the most important part of every sealed system stopped working. The technician accurately replaced the device. Then he charged the system with new refrigerant. The entire work was performed in a timely manner. Now customers use their home appliance again.
Date: 09/14/2023
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Our today’s job was simple enough. We didn’t have to resolve problems and diagnose systems. Our technician made full maintenance of the built-in side-by-side refrigerator/freezer Sub Zero. First, he replaced gaskets in both sections of the ice machine. Now they can shut tightly and lock in cold air. Malfunctioning gaskets can lead to temperature fluctuations, which can cause food spoilage and higher energy consumption. Next, he completely disassembled the Fresh Food Section and thoroughly removed mold everywhere. Also, he cleaned the compartment in full. Now products can keep their quality. Finally, our specialist cleared the drain line and drain pan. Now drain tube, and drain trough are free from mold and dirt. Currently, owners enjoy their well-working and looking fridge. We are always ready to spare your time.
Date: 08/30/2023
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: Rancho San Diego County, CA, US
A customer contacted us today and complained about his built-in refrigerator/freezer Sub Zero. The ice machine was not working in full. Simple remedies such as unplugging and plugging the appliance rarely can resolve problems. It is always better to ask for qualified help. Our technicians work rapidly, have all the necessary instruments, and clearly understand the complexities of refrigeration systems. A quick search made upon arrival showed that the control board of the refrigerator was faulty. The specialist replaced the device accurately. Moreover, the dashboard was also replaced to ensure the correct performance of the control system. Additionally, our specialist completed general full maintenance to prevent further serious issues with the appliance. Now the fridge is functioning well as a new one.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
