New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 06/27/2024
Brand: Blodgett
Service: Oven Repair
Category: Kitchen
Location: San Diego, CA, US
Repair and maintenance of commercial appliances is usual work for our team. A commercial client contacted us and said that in their stove Vulcan pilot didn’t work. As a result, the staff couldn’t use the stove, because not working pilot didn’t allow gas flow within the stove. As usual, we sent our experienced specialist to the customer. The technician visited the customer the same day. Upon arrival, he did a quick diagnostic. Several reasons could be responsible for the issue. One of the most common reasons could be a damaged temperature sensor or a blown thermal fuse. In rare cases, faulty wiring could also be the cause of the problem. Our repair man found that the safety valve and thermocouple were faulty. Both devices were replaced together. It is always best to call a professional to diagnose and repair the appliance.
Date: 06/27/2024
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Today our team was busy with a home refrigerating appliance. A customer contacted us and said that their built-in undercounter refrigerator Sub Zero had problems with the electronic control panel. We sent our trained specialist to the customer as soon as possible. Our technician visited the customer the same day. Upon arrival, he made a quick diagnostic and found that the electronic control panel was out of order. He replaced the panel accurately and quickly. Now the refrigerator doesn’t have any problems. Owners enjoy their well-working fridge and cool beverages. Our team always has suitable spare parts at hand. It is always best to consult with an experienced specialist who understands modern refrigerating appliances.
Date: 06/05/2024
Brand: Thermador
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Today our team repaired a built-in refrigerator Thermador. The appliance had a widely known problem with the evaporator. This issue occurs in Thermador, Viking, and Kitchen Aid refrigerators. The internal system and defrost system sometimes cooperate too tightly. If the heater has contact with the evaporator then eventually a hole appears in the evaporator in this spot. Through the hole leaks refrigerant and refrigerator stops cooling. Such an issue took place today. Experienced technicians quickly found the root cause of the problem. He replaced the evaporator accurately. Also, our specialist replaced the drier filter. Finally, he charged the fridge with new refrigerant. Now the refrigerator doesn’t have any problems and will work well for at least ten years.
Date: 06/05/2024
Brand: Blodgett
Service: Gas Stove Repair
Category: Kitchen
Location: San Diego, CA, US
Today our team had an unusual job. In this case, we repaired a gas range. A customer contacted us and said that their BlueStar Gas Range was broken. The bake part of the oven stopped heating. We took the order and sent the experienced repair man the same day. Upon arrival, he performed a quick diagnostic. Many reasons could cause the issue. Among them could be a faulty heating element, a blown thermal fuse, or a broken oven igniter. In rare cases, bad wiring also could be the reason for the problem. A thorough search showed that a broken igniter which sets fire to the baking part of the oven was the cause of the problem. Calling a professional to diagnose and repair the appliance is always best. The same day the faulty device was replaced. Now the stove works as well as before.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
