New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 04/18/2024
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Very reliable home appliances also need repair. Today a customer contacted us and said that their old refrigerator Sub Zero stopped cooling in the Fresh Food Section. Our experienced technician visited the client the same day. Upon arrival, he performed a quick diagnostic and found that there was not enough refrigerant in the internal system of the Fresh Food Section. This ice machine has two separate internal systems. Only one of them was bad. Further search showed that the evaporator in the Fresh Food Section needed to be replaced. This job was performed in a timely manner. After the replacement of the evaporator, the internal system in the Fresh Food Section was charged with new refrigerant. Now the refrigerator works well. Our team always has suitable spare parts.
Date: 04/18/2024
Brand: True
Service: Commercial Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Today our returning customers contacted us to repair their glass door bar refrigerator True. The appliance was not cooling enough. We sent our experienced repair man the same day. It can be challenging to determine the root cause of a bad cooling fridge since many reasons can lead to the issue. Modern refrigerating systems consist of many parts working together. One of the main causes could be failure of the compressor or malfunctioning evaporator fan motor. Only experienced specialists who understand the complexities of modern refrigerating systems are able to find the cause of the issue quickly. Upon arrival, our technician completed a fast diagnostic and found that the condenser fan motor was not working. He replaced the faulty device accurately. Now the refrigerator doesn’t have any problems.
Date: 03/16/2024
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Today a customer contacted us and complained about their old refrigerator/freezer Sub Zero. The front door of the Fresh Food Section closed badly and by closing clicking sound could be heard. The issue when the door in the fresh food compartment closes badly can cause air leaks, which can affect the temperature and increase energy consumption. Our team took the order and the technician visited the customer rapidly. Several reasons could cause the issue starting from improper leveling. A thorough diagnostic showed that broken hinges were responsible for the problem. Both hinges had to be replaced. Our team changed the hinges quickly. Now the door closes well without additional sounds, the fridge will work further. The customer enjoys their home appliance.
Date: 03/16/2024
Brand: Thermador
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Refrigeration appliances of various kinds are the main topic in our company. Our technicians are very experienced in the repair and maintenance of refrigeration appliances produced by companies Thermador, Miele, and Liebherr. Our team almost always has suitable spare parts and can repair your home and commercial appliances in a timely manner. Today we were busy with the built-in refrigerator/freezer Thermador. The defrost system in the freezer compartment was out of order. The problem is common for refrigerators/freezers Thermador. Many reasons can cause this issue. Experienced specialists rapidly solved the problem and replaced the heating element, thermal fuse, and one other part. So the appliance was returned to the proper running conditions. Now owners enjoy their well-working fridge.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
