New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 09/26/2024
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: San Diego, CA, US
Our company also can repair commercial ice makers. A customer contacted our team today and explained that their commercial ice maker Hoshizaki stopped working properly. We took the order with pleasure. An experienced technician visited the customer the same day. Of course, upon arrival, he performed a quick diagnostic. This search showed the root cause of the problem. The ice thickness sensor was faulty. The device was successfully replaced. This is a usual job for our specialists and it was performed in a timely manner. It is always better to consult with a qualified specialist who is able to find and solve problems quickly and easily. Our team is always ready to help you with your appliances. Now owners enjoy their well-working equipment.
Date: 09/25/2024
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Built-in refrigerators have a very long life span and of course, they need regular maintenance and cleaning. Today a customer contacted our team and ordered maintenance for their built-in refrigerator Sub Zero. We were glad to take the order. Our experienced technician visited the customer the same day. Upon arrival, he performed general maintenance. This is a usual job for our specialists. The task included cleaning the condenser coils and inspecting the door gaskets for signs of wear and tear. All jobs were performed in a timely manner. Regular maintenance of a Sub Zero fridge is crucial to ensure proper functioning and prevent breakdowns of this built-in refrigerator. Now the fridge doesn’t have any problems. Owners enjoy their well-working refrigeration home appliances.
Date: 09/06/2024
Brand: Walk-in
Service: Commercial Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Today we repaired a walk-in commercial cooler. A customer contacted our company and complained about bad cooling. We are always ready to help our commercial colleagues, so we sent our experienced specialist to the customer the same day. Upon arrival, he performed a quick search and found that the walk-in cooler had trouble with defrosting. The evaporator unit Heatcraft was frozen over and covered with ice. It could be challenging to determine the root cause of the issue as the defrost system consists of several parts. Ice buildup and defrosting problems may be caused by a malfunctioning defrost thermostat, broken heater, or faulty defrost timer. An experienced specialist quickly found that the defrost thermostat was responsible for the issue. The faulty device was replaced in a timely manner. Now walk-in cooler works well as before.
Date: 09/06/2024
Brand: True
Service: Commercial Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Commercial refrigeration equipment is very important as it serves a lot of people. Our company always tries to maintain and repair such appliances in a timely manner. For our staff this is common work, so we can do it well and quickly. Our experienced technicians are able to find the root cause of problems fast. Today however our team didn’t do complicated work. Today we replaced gaskets in a commercial refrigerator True. Bad gaskets allow flowing warm outside air into the refrigerator. This leakage leads to a build-up of ice on the evaporator within the fridge. As a result, cooling becomes weak and the internal temperature within the refrigerator rises. Further, the internal system starts to work hard and power consumption also rises. After the replacement of gaskets owners enjoy their well-working fridge.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
