New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 11/24/2023
Brand: Walk-in
Service: Commercial Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Our company can also repair commercial refrigeration equipment. Today a commercial client contacted us and explained that his reach-in Hussman freezer was partly out of order. The temperature in the left section became high for frozen foods. We always try to help our colleagues as soon as possible. We sent the experienced technician the same day. Upon arrival, he completed a quick search. One of the refrigeration units didn’t start. A faulty thermostat was the root cause of the issue. Our specialist replaced the malfunctioning device quickly. We always have suitable spare parts. Soon the freezer returned to the running condition. Now the owner continues to use the freezer as before. It is always better to ask for qualified help.
Date: 11/24/2023
Brand: Viking
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Today a Viking side-by-side refrigerator/freezer became our concern. A customer contacted our company and complained about some water in the Fresh Food Section compartment. Our experienced technician arrived immediately. A lot of causes could lead to this issue. But missed servicing as per a manufacturer’s instructions is usually the most common reason. Modern home appliances have a long life span, usually around 20 years. Of course, some parts in the refrigerator have to be regularly replaced. Upon arrival, the specialist made a thorough investigation to find the root cause of the problem. He determined that water dropped out of the water filter housing. Further search showed the housing and water filter itself had to be replaced. The repair man performed this task accurately and in a timely manner. Now the fridge works well and the owners enjoy cool water once again.
Date: 11/10/2023
Brand: Turboair
Service: Commercial Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
We are always glad to help our commercial colleagues. Not every day our team has to resolve complicated problems. Today was such a day. A commercial client contacted us and explained that his refrigerator Turbo Air was not cooling. As usual in such situations, we send our qualified technician as soon as possible. He visited the customer quickly and found that all the electronics were in order. Bad wiring didn’t supply electricity to the equipment. Due to some reasons wires and contacts burnt out. An experienced specialist restored the power control box and returned the wiring to a proper state. Some wires were changed. All the job was performed accurately, as bad contacts are mostly responsible for faulty electronics. Now the refrigerator is working as well as before.
Date: 11/10/2023
Brand: Ge
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Today we were busy with the built-in refrigerator/freezer GE Monogram once more. Insufficient refrigeration in the Freezer Section made the owner call us. It is always the best decision to consult with a qualified technician in such a situation. Experienced specialists can repair home appliances fast and save client’s health and money. The same day our repair man visited the customer. Many reasons could lead to bad refrigeration, but this time the cause of the issue was simple and could be determined without complicated calculations. The drain line was clogged and water couldn’t flow out of the compartment. The liquid stayed on the bottom of the Freezer Section and caused the buildup of ice. Additionally, this ice prevented the door from tightly closing. As a result, the compressor worked hard, but the refrigeration remained bad. Our technician quickly cleared the drain line and returned the home ice machine to proper running conditions.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
