New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 01/05/2023
Brand: Samsung
Service: Range Repair
Category: Kitchen
Location: Pacific Beach San Diego County, CA, US
We were contacted for Stove Samsung repair where customers could not open the oven door and it got stuck. Technician found that the door lock needs replacement and opened the door. Replacement of the door lock resolved the issue. Customers were satisfied with the repair process and with fixed appliance.
Date: 12/15/2022
Brand: Samsung
Service: Dryer Repair
Category: Dryers
Location: Pacific Beach San Diego County, CA, US
Our company was contacted for the repair of Stackable Samsung dryer that was not heating. Our technicians are skilled to work on various appliances and he quickly found the issue with the heating element that got broken. After replacement of the heating element, dryer is heating as a new one and our customers are happy with the outcome.
Date: 09/28/2022
Brand: Samsung
Service: Range Repair
Category: Kitchen
Location: Pacific Beach San Diego County, CA, US
A customer called our company as their Gas stove Samsung was not lighting up. We sent out our technician for the diagnostics the same day and he found that the igniter was broken and needed replacement. Technician completed the replacement of the igniter and the stove is working properly as before, so customers are satisfied.
Date: 09/01/2022
Brand: Maytag
Service: Refrigerator Repair
Category: Refrigerators
Location: Pacific Beach San Diego County, CA, US
Our team repaired Fridge Maytag, whose owner contacted us with issues of high temperature inside the fridge. It turned out during diagnostics that the condenser was clogged and freon was not cooling off properly. Therefore, temperature was higher than it should be. Cleaning of the condenser resolved the issue.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
