New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 12/30/2023
Brand: True
Service: Commercial Refrigerator Repair
Category: Refrigerators
Location: La Jolla San Diego County, CA, US
A customer phoned us and said that his refrigerator Traulsen was not cooling. The refrigerator started to function from time to time occasionally. Due to this working process, the temperature within the fridge became higher and the refrigerator started to melt. Our experienced technician visited the customer the same day. It could be difficult to find the root cause of the issue, but our co-worker knew that bad contacts are the first cause of malfunctioning electronics. So he checked the wiring at first and found bad contacts in the terminal box. The root cause of the issue was however the faulty capacitor. When this device is broken big currents can flow through contacts and damage them. Upon thorough diagnostic, bad parts were replaced: the capacitor and the terminal box. Now the fridge works well as a new one.
Date: 12/12/2023
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: La Jolla San Diego County, CA, US
Today we were busy with commercial refrigerating appliances ones more. Our company often helps commercial clients. We have a lot of experience in the maintenance and repair of commercial refrigerating machines. A customer wanted to check his icemaker Ice-O-Matic. As usual in such situations, we send our technician as soon as possible. After arrival, he checked the ice machine and decided to make full maintenance of the equipment. The machine was thoroughly cleaned, regulated, and checked again. Now the owner has a commercial appliance in good running condition. It is always better to maintain commercial equipment in time to avoid unnecessary repair. Our company has all suitable spare parts and can help you the same day.
Date: 06/16/2023
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: La Jolla San Diego County, CA, US
Today we were called to help with expensive built-in home appliances. Sub-Zero side-by-side refrigerator/freezer is reliable and has a lifespan of at least 15 years. Nevertheless, this machine also needs repair and maintenance. Professional repairmen like we have in our company can quickly diagnose the problem and restore functionality. The technician arrived soon. The freezer section of the appliance needed repair. By using precision instruments our specialist found broken parts in a timely manner. The faulty compressor was replaced carefully. The freezer returned in working condition. Frozen food kept its quality. The owners will use their home appliances for a long time. Our company always can find proper spare part quickly. We provide fast, reliable, and affordable repair.
Date: 12/16/2022
Brand: Lg
Service: Refrigerator Repair
Category: Refrigerators
Location: La Jolla San Diego County, CA, US
One of technicians of our company was working today with Fridge LG that stopped cooling. If your LG fridge is not cooling properly, there could be a variety of possible causes. These include a malfunctioning thermostat or temperature control board, a faulty evaporator fan, or a clogged air filter. Other potential culprits include a defective condenser coil, a failed compressor, or a refrigerant leak. It is important to diagnose the issue accurately in order to repair your fridge effectively, so consider seeking the help of a qualified repair technician if necessary. In this case compressor stopped working due to the natural wear and tear. Replacement of the compressor, cleaning internal system, and recharging of the freon resolved the problem and fridge is cooling as a new one.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
