New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 03/02/2023
Brand: Kenmore
Service: Washer Repair
Category: Washers
Location: Lemon Grove San Diego County, CA, US
Washer Kenmore was not filling up with water when our customers contacted us for the repair. One of the causes can be faulty water inlet valve that supplies water into washer according to electrical signals. Technician successfully replaced water valve in a timely manner that resolved the issue for the years to come.
Date: 10/30/2022
Brand: Whirlpool
Service: Refrigerator Repair
Category: Refrigerators
Location: Lemon Grove San Diego County, CA, US
Our technician repaired Refrigerator Whirlpool, where water was leaking from the bottom section. During diagnostics was determined that pipe for ice maker water supply was damaged due to natural wear and tear. Water was running out of this pipe to inside of the fridge to the bottom drawer and then outside. Replacement of the water line pipe resolved this issue.
Date: 09/01/2022
Brand: Ge
Service: Cooktop Repair
Category: Kitchen
Location: Lemon Grove San Diego County, CA, US
Our technician completed the repair of Cooktop GE Monogram, owner of which called up as igniter was clicking after lightning up the flame. After full diagnostics, technician found that spark module and a couple of igniters need replacement due to natural wear and tear. After replacement this issue no longer bothers our customers.
Date: 08/14/2022
Brand: Lg
Service: Refrigerator Repair
Category: Refrigerators
Location: Lemon Grove San Diego County, CA, US
Today our company was called up to check up the Fridge LG. This brand needs regular maintenance as it can often has issues with compressor or electrical components to break down. Technician completed full technical maintenance of the fridge, changed gaskets as they were wear out. Maintenance can prevent unexpected breakage of your Fridge.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
