New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 03/02/2023
Brand: Electrolux
Service: Dryer Repair
Category: Dryers
Location: Rancho Santa Fe San Diego County, CA, US
Customers contacted us for the repair of Dryer Electrolux that was not working properly as previously as possibly required only maintenance. During diagnostics technician found that the Dryer Inlet Mist Valve needed replacement as well. Inlet mist valve breakage in an Electrolux dryer could be caused by several factors, such as heavy usage, age, and poor maintenance. Additionally, exposure to hard water and excess sediment buildup can cause the valve to fail over time. It is recommended to have a trained technician inspect and repair the dryer if the inlet mist valve has broken. Upon maintenance and replacement dryer is working as a new one.
Date: 12/13/2022
Brand: Lg
Service: Refrigerator Repair
Category: Refrigerators
Location: Rancho Santa Fe San Diego County, CA, US
Today our technician James completed usual for our technicians procedure or replacement of the compressor with cleaning out internal system and recharging with freon. One possible cause of a refrigerator not cooling properly in an LG unit could be a defective thermostat or temperature control board. In addition, the evaporator fan or air filter could be malfunctioning, which can impede proper cooling. Other potential issues may include a faulty condenser coil, a compressor that has stopped working, or a coolant leak. It is recommended that a professional appliance technician be consulted to identify and troubleshoot the underlying cause of the problem. Customers contacted us as the fridge LG stopped cooling, that is the common issue for LG. Repair was done promptly and professionally, so we gained another satisfied customer.
Date: 09/01/2022
Brand: True
Service: Commercial Freezer Repair
Category: Refrigerators
Location: Rancho Santa Fe San Diego County, CA, US
Today our technician repaired Commercial Freezer True. Our regular customers called us as freezer was not cooling enough and had temperature within 15-20 degrees. A Commercial Freezer True may not be cooling enough due to several reasons, including malfunctioning door gaskets, dirty or clogged condenser coils, or inadequate refrigerant levels. These problems can cause the temperature inside the unit to spike within 15-20 degrees from the target temperature, leading to spoilage of food items. Additionally, a faulty evaporator fan motor, malfunctioning temperature control thermostat, or a malfunction in the defrost timer can also cause a commercial freezer to not cool enough. Proper cleaning and maintenance, troubleshooting of the problem, and replacing damaged components can aid in restoring optimal functioning of the freezer. Technician could spot the issue right away. Condenser coils needed to be cleaned. We maintenanced the fridge and it started working properly again.
Date: 08/14/2022
Brand: True
Service: Wine Cooler Repair
Category: Refrigerators
Location: Rancho Santa Fe San Diego County, CA, US
Customers contacted our company to repair the Wine cooler Lanbo which upper section stopped cooling. The possible reason for the non-cooling of the upper section of the wine cooler could be a faulty compressor. A malfunctioning compressor can cause the refrigerant to stop circulating, leading to inadequate cooling. Another reason for the cooling issue in the top compartment of the wine cooler may be a clogged or dirty evaporator coil. If the coil is dirty, it can prevent the proper transfer of heat, limiting the cooling capacity of the unit. After detailed diagnostics technician found that the fan stopped working therefore there was no air flow to this section. After successful replacement wine cooler is working properly and customer is pleased with our service.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
