New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 03/02/2023
Brand: True
Service: Gas Stove Repair
Category: Kitchen
Location: Bonita San Diego County, CA, US
Our company repairs brand AGA as well. In this case we repaired AGA Stove where ovens stopped heating. Our technicians were able to replace two Convection Fans to resolve this issue. Brand AGA manufacturers unique appliances that are complicated in service and maintenance, nevertheless our technicians are fixing them well.
Date: 12/13/2022
Brand: Whirlpool
Service: Refrigerator Repair
Category: Refrigerators
Location: Bonita San Diego County, CA, US
When fridge stops cooling it can have various causes. To determine exact issue it is recommended to call professional appliance repair service to get the best result. Today we were repairing Fridge Whirlpool that stopped cooling. Our technicians found that the evaporator fan motor stopped working and needs replacement. As repair was done professionally, fridge will serve years to come.
Date: 09/01/2022
Brand: Miele
Service: Refrigerator Repair
Category: Refrigerators
Location: Bonita San Diego County, CA, US
Fridge Miele stopped cooling in the freezer section. During diagnostics technician found that the heating element for the drain line got burned, as a result freezer section, then evaporator and then the fan started to freeze over. Fan stopped air circulation and the fridge stopped cooling. Our company also works with all high end brands as Miele, Sub-Zero, Viking, Wolf.
Date: 08/14/2022
Brand: Ge
Service: Refrigerator Repair
Category: Refrigerators
Location: Bonita San Diego County, CA, US
Our company was called up for the repair of the Fridge GE today that has a water gathering on the bottom. The often issue for GE Refrigerators is that the drain line is getting clogged. Technician disassembled the fridge to get to the part, defrosted the drain line and cleaned it through. The issue was resolved easily.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
