New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 10/11/2023
Brand: Ge
Service: Refrigerator Repair
Category: Refrigerators
Location: Bonita San Diego County, CA, US
Todaу а customer contacted us and said that his side-by-side General Electric refrigerator was not cooling. Upon a quick diagnostic, our experienced specialist determined that the compressor didn’t start. Many reasons could lead to this issue due to the complexity of modern refrigerating systems. Further investigation showed that the compressor wasn’t broken itself. Another device namely so called invertor regulating the compressor was faulty. And in this device, a control board had to be replaced. The trained specialist did this job accurately. But the root cause of the situation was the simplest. Condenser coils situated next to the inverter and the compressor weren’t cleaned for a long time. As a result, the compressor worked constantly and produced a lot of heat. The temperature in the closed compartment became high. The control board overheated and got broken. Regular maintenance for fridges includes cleaning the condenser coils, replacing water filters, and checking the door gaskets. Now the fridge works properly as before.
Date: 03/02/2023
Brand: True
Service: Gas Stove Repair
Category: Kitchen
Location: Bonita San Diego County, CA, US
Our company repairs brand AGA as well. In this case we repaired AGA Stove where ovens stopped heating. The AGA stove oven not heating could be due to a range of issues. One of the most common reasons could be a faulty heating element, a damaged temperature sensor, a blown thermal fuse, or a broken oven igniter. In rare cases, a malfunctioning control board or faulty wiring could also be the cause of the problem. It is always best to call a professional to diagnose and repair the appliance. Our technicians were able to replace two Convection Fans to resolve this issue. Brand AGA manufacturers unique appliances that are complicated in service and maintenance, nevertheless our technicians are fixing them well.
Date: 12/13/2022
Brand: Whirlpool
Service: Refrigerator Repair
Category: Refrigerators
Location: Bonita San Diego County, CA, US
When fridge stops cooling it can have various causes. To determine exact issue it is recommended to call professional appliance repair service to get the best result. One of the common reasons for a Whirlpool fridge not cooling is a faulty condenser fan motor. Another potential cause of cooling failure in a Whirlpool fridge is a malfunctioning thermostat, which regulates the temperature inside the unit. A clogged or dirty evaporator coil can also cause a Whirlpool fridge to stop cooling, as it prevents proper airflow and heat absorption. Today we were repairing Fridge Whirlpool that stopped cooling. Our technicians found that the evaporator fan motor stopped working and needs replacement. As repair was done professionally, fridge will serve years to come.
Date: 09/01/2022
Brand: Miele
Service: Refrigerator Repair
Category: Refrigerators
Location: Bonita San Diego County, CA, US
Fridge Miele stopped cooling in the freezer section. Several factors can cause a Miele fridge's freezer section to stop cooling. A faulty evaporator fan motor, clogged air vent, or malfunctioning temperature control thermostat may lead to reduced airflow and frozen condensation, resulting in freezer breakdown. Additionally, a broken compressor, faulty start relay, or damage to the unit's sealed system can compromise the cooling ability of the freezer. Consulting a professional technician to diagnose and repair the issue may be necessary. Regular maintenance and cleaning of the fridge interior and freezer components can help identify and prevent these problems. During diagnostics technician found that the heating element for the drain line got burned, as a result freezer section, then evaporator and then the fan started to freeze over. Fan stopped air circulation and the fridge stopped cooling. Our company also works with all high end brands as Miele, Sub-Zero, Viking, Wolf.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
