New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 05/29/2023
Brand: True
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: La Mesa San Diego County, CA, US
The weather becomes hotter and hotter. People need more ice. The equipment works hard and needs servicing. Our first order today was a commercial ice maker Hoshizaki. The technician arrived quickly. Many reasons can cause an ice maker to malfunction. Among them are clogged or frozen water line, broken water inlet valve, faulty temperature sensors, low water pressure. Also, it is important to use a proper water filter and change it regularly in accordance with the manufacturer's instructions. Regular maintenance and cleaning of the appliance and its components can help prevent these issues from occurring and ensure efficient operation. Our specialist did careful partial disassembling and cleaned the machine. After that, all parts of the ice maker were assembled together properly. Now it is in order and produces a cold supply. The whole task was performed in one day.
Date: 03/02/2023
Brand: Lg
Service: Dryer Repair
Category: Dryers
Location: La Mesa San Diego County, CA, US
Our company is servicing and completing maintenance for commercial appliances as well. To maintain your LG washer and dryer, it is important to clean the lint filter after every use and periodically check the dryer vent for any blockages. It is also recommended to run a cleaning cycle with a washing machine cleaner and wipe down the exterior of the machines regularly. Additionally, scheduling professional maintenance services can help ensure the optimal performance and longevity of your LG washer and dryer. In this case, we completed general maintenance and internal cleaning of the commercial Washer and Dryer LG. The technician also replaced rollers, belts, and pulleys to protect appliances from any serious breakage in the future.
Date: 09/11/2022
Brand: Lg
Service: Refrigerator Repair
Category: Refrigerators
Location: La Mesa San Diego County, CA, US
Compressor is one of the most important parts in your Fridge as it ensures circulation of the refrigerant in the system. So when it breaks down, your Fridge stops cooling for sure. When your LG refrigerator fails to keep your food cool, it could be the result of a defective thermostat, a malfunctioning temperature control board, or a problematic evaporator fan. The problem can also occur when the air filters become clogged, the condenser coil malfunctions, the compressor fails, or there is a refrigerant leak. It's best to contact a professional technician to diagnose and fix the issue to avoid further damage to the refrigerator. Our customers called us with the same issue with their LG Fridge and successful replacement of the compressor resolved this issue.
Date: 08/18/2022
Brand: Kenmore
Service: Dryer Repair
Category: Dryers
Location: La Mesa San Diego County, CA, US
Customers called us as their Dryer Kenmore suddenly got a burning smell from it. They cleaned the lint trap, and decided to do the professional diagnostics to check if it is safe to use. This was a great decision by them as dryer has not been cleaned internally for a while, therefore all the dusting inside a dryer could cause a fire. Our technician cleaned all internal systems and made sure that the appliance will work safely. The sudden burning smell from a Kenmore dryer could also arise from overloading the appliance, causing the motor to overwork and generate heat beyond regular levels. Additionally, failing to secure the power supply properly could lead to electrical problems that could account for a burning smell. It's essential to identify the root cause of the problem to avoid any further damage to the appliance and ensure safety.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
