New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 01/26/2024
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: Coronado San Diego County, CA, US
Despite winter months outside today we were busy with a commercial Ice Machine Manitowoc. A commercial client contacted us and explained that their ice machine had a water leakage when the ice bin was full. We took the order and sent our experienced technician the same day. Our specialist visited the customer as soon as possible. Upon arrival quick but thorough diagnostic was completed. This diagnostic showed that water leaked through improper seal between parts of the bin. Our specialist accurately cleaned these parts and restored the proper seal between them. Now the commercial ice machine works well as before without any leakage. Our staff always tries to avoid unnecessary repairs and also tries to resolve problems in a timely manner.
Date: 07/15/2023
Brand: Ge
Service: Refrigerator Repair
Category: Refrigerators
Location: Coronado San Diego County, CA, US
Today a client phoned us and complained about his built-in refrigerator/freezer GE Monogram. He found water on the floor next to the ice machine. It can be challenging to find the root cause of the issue. These days’ home appliances are overfilled with computers. One system triggers the other. In general defrosting and cooling processes have to work accordingly. Water on the floor mostly occurs when defrosting prevails. Several parts can be responsible for its malfunctioning. On the other hand, the sealed system, producing cold can be faulty. Only a professional technician can determine the exact cause of the problem quickly and make necessary repairs. A deep investigation showed that the inverter control board was out of order. Upon successful replacement of this device, the fridge started to work correctly again.
Date: 01/05/2023
Brand: Maytag
Service: Refrigerator Repair
Category: Refrigerators
Location: Coronado San Diego County, CA, US
Today our technician repaired Fridge Maytag that dropped temperature. Maytag refrigerator may experience dropping temperature due to various reasons, including defective condenser fan, clogged air vents, or a malfunctioning temperature control thermostat. A buildup of ice in the freezer or a dirty condenser coil could also cause the fridge to run inefficiently and cause the temperature to drop. When technician came out he did thorough diagnostics and found that there is a leak in the evaporator that can not be fixed. Customers agreed to the replacement of the evaporator that resolved the issue and now fridge will be cooling properly for the years to come.
Date: 09/20/2022
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: Coronado San Diego County, CA, US
The customer called our company as Fridge Sub-Zero had condensation inside and was freezing up in the freezer. Condensation inside the Sub-Zero fridge and freezer, along with freezing up, can be due to a faulty or damaged door gasket that allows warm, humid air to enter the unit, leading to condensation and ice buildup. Malfunctioning or dirty evaporator coils that cause uneven temperatures can also lead to moisture buildup and freezing in the freezer section. A clogged or broken drain tube can also cause water to pool and freeze in the freezer, leading to condensation and icing in the unit. During diagnostics, no issues were found with the system, but the technician saw a simple problem with old and dried-out gaskets. As gaskets were not sealing the fridge properly, the air was getting inside and was causing the problem. After replacement, the fridge is doing great.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
