New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 01/05/2023
Brand: Maytag
Service: Refrigerator Repair
Category: Refrigerators
Location: Coronado San Diego County, CA, US
Today our technician repaired Fridge Maytag that dropped temperature. When technician came out he did thorough diagnostics and found that there is a leak in the evaporator that can not be fixed. Customers agreed to the replacement of the evaporator that resolved the issue and now fridge will be cooling properly for the years to come.
Date: 09/20/2022
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: Coronado San Diego County, CA, US
The customer called our company as Fridge Sub-Zero had condensation inside and was freezing up in the freezer. During diagnostics, no issues were found with the system, but the technician saw a simple problem with old and dried-out gaskets. As gaskets were not sealing the fridge properly, the air was getting inside and was causing the problem. After replacement, the fridge is doing great.
Date: 09/01/2022
Brand: Frigidaire
Service: Refrigerator Repair
Category: Refrigerators
Location: Coronado San Diego County, CA, US
Our technician repaired Freezer Frigidaire where customer called that food in freezer is freezing over too much. Technician found during diagnostics that the problem was with old gasket. Fridge was getting warm air inside and condensate was freezing over. Simple replacement of the gasket resolved the issue.
Date: 08/06/2022
Brand: Samsung
Service: Refrigerator Repair
Category: Refrigerators
Location: Coronado San Diego County, CA, US
Technician today repaired Fridge Samsung that was not cooling in the fresh food section. Fridges Samsung has a common issue for this model - evaporator is freezing over. As a result, air is not circulating and cold air is not getting into fresh food section. Technician disassembled the fridge, replaced heating element to resolve the problem. Additionally he replaced the water filter.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
