New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 09/01/2022
Brand: True
Service: Air Conditioner Repair
Category: Hvac
Location: San Diego, CA, US
Our company repaired the HVAC unit as customer called with an issue of the outside unit working, but it was not cooling inside the house and there was no air flow. When an HVAC unit's outside unit is working, but there is no air flow and no cooling inside the house, a possible cause could be a malfunctioning blower motor or relay. The blower motor drives the air filter, drawing air in from the return ducts and expelling cool air from the supply vents, so if it's not working, there won't be any air flow. Another potential reason could be a clogged air filter, which can restrict airflow to the unit, leading to poor cooling and air circulation. Other factors, such as a malfunctioning thermostat, leaks in the ductwork, or damaged electrical components, may also contribute to the issue. During diagnostics technician found that the the main fan motor is not starting, so the capacitor on it needed replacement. After replacement, all is working perfectly and customer is satisfied.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
