New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 12/15/2022
Brand: Ge
Service: Washer Repair
Category: Washers
Location: Del Mar San Diego County, CA, US
We were contacted by customer whose Combo unit GE started acting up. Washer was not draining and our technician after thorough diagnostics found that the drain pump was not functioning. Customers agreed to the repair and soon after washer was draining properly saving our customers cost of replacing the unit.
Date: 09/11/2022
Brand: Lg
Service: Refrigerator Repair
Category: Refrigerators
Location: Del Mar San Diego County, CA, US
The drawback for LG Refrigerators is sometimes a compressor that can fail unexpectedly. Our technicians are ready to complete this complicated replacement and save you time and money instead of purchasing new appliance. Today our technician completed another replacement of LG Fridge compressor successfully.
Date: 08/19/2022
Brand: Miele
Service: Refrigerator Repair
Category: Refrigerators
Location: Del Mar San Diego County, CA, US
Built-in Fridge Miele. Customer called in as there was a high temperature in the freezer. In this model fridge and freezer sections are designed as two separate units with two independent compressors and evaporators. Technician determined that the cover needs to be replaced, fan is not working in the freezer and the condenser coil needed to be cleaned.
Date: 08/02/2022
Brand: Kitchenaid
Service: Refrigerator Repair
Category: Refrigerators
Location: Del Mar San Diego County, CA, US
Customers contacted us as this built-in Fridge KitchenAid, was not freezing enough. During diagnostics technician found that it has a leak in the evaporator. This is a common issue for built-in KitchenAid, Viking and Thermador fridges, as after 15-20 years heating element can make a hole in evaporator, therefore freon leaks out. It can be resolved by replacing the evaporator, cleaning internal system and recharging with freon.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
