New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 11/10/2023
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: Del Mar San Diego County, CA, US
Sub Zero refrigerator/freezer became our pleasant task for today. A customer phoned us and complained about the bad temperature in the Freezer Section. To avoid exhausting thinking and surfing the Internet the right decision was performed. As usual, we quickly visited the customer. A lot of reasons could lead to the issue starting from bad leveling of the appliance and finishing with faulty inverter control board. This device controls the compressor and regulates its working cycle. Our qualified technician upon thorough investigation determined that the underlying cause of the trouble was a bad gasket of the freezer section. Additional external warm air prevents the internal system from properly running. The bad gasket was replaced. Further, our specialist completed full servicing of the appliance. Now the owners enjoy their home ice machine and can return to their daily routine.
Date: 05/29/2023
Brand: True
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: Del Mar San Diego County, CA, US
The commercial client asked for help with his ice maker Scotsman. Our staff worked without delays and found the customer soon. The problem was more serious. A quick search said that the automation system was out of order. The specialist changed the actuator for ice feeding. Now this appliance works well. We can quickly find spare parts. One of the primary causes of an actuator not working in a Scotsman ice machine can be a malfunctioning switch. If the switch is not functioning properly, it can prevent the actuator from working correctly. Another common cause of actuator malfunction in a Scotsman ice machine is a loosened, damaged, or broken actuator arm. This can prevent the arm from engaging with the switch and producing ice.
Date: 12/15/2022
Brand: Ge
Service: Washer Repair
Category: Washers
Location: Del Mar San Diego County, CA, US
We were contacted by customer whose Combo unit GE started acting up. Washer was not draining and our technician after thorough diagnostics found that the drain pump was not functioning. Customers agreed to the repair and soon after washer was draining properly saving our customers cost of replacing the unit. A GE washer may not drain water properly if the pump or the drainage hose gets clogged with debris or lint from clothes. This clogging could result in reduced water flow through the system, and it would cause the washer to pause or stop working altogether. Washer lid switch failure or malfunction could also hinder the proper drainage process. This switch will detect the proper closing of the lid before enabling the washer to drain water. If the switch is defective or fails to function properly, the washer will not start draining.
Date: 09/11/2022
Brand: Lg
Service: Refrigerator Repair
Category: Refrigerators
Location: Del Mar San Diego County, CA, US
The drawback for LG Refrigerators is sometimes a compressor that can fail unexpectedly. Your LG refrigerator may stop cooling due to a variety of reasons; these might include a malfunctioning thermostat, a broken temperature control board, or a faulty evaporator fan. Clogged air filters could also lead to poor cooling performance, as can a defective condenser coil, a malfunctioning compressor, or a leak of refrigerant. Consulting with a trained repair technician is the easiest way to determine the underlying cause of the problem and to implement a solution. Our technicians are ready to complete this complicated replacement and save you time and money instead of purchasing new appliance. Today our technician completed another replacement of LG Fridge compressor successfully.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
