New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 07/30/2024
Brand: Kitchenaid
Service: Refrigerator Repair
Category: Refrigerators
Location: Point Loma San Diego County, CA, US
Another built-in refrigerator, Kitchen Aid, has become our concern today. A customer contacted us and explained that their refrigerator stopped cooling. Our team always tries to help customers as soon as possible. Our co-worker visited the customer the same day. As usual, he did a quick diagnostic. It could be challenging to find the root cause of the problem. Modern refrigerating appliances consist of many parts. Each part could cause an issue. A thorough search showed that the evaporator had a leakage of Freon. The faulty device was successfully replaced in a timely manner. This is a usual job for our staff. Finally, the internal system of the refrigerator was charged with new refrigerant. Now the fridge works well and owners use it as ever.
Date: 08/15/2023
Brand: Sub-zero
Service: Refrigerator Repair
Category: Refrigerators
Location: Point Loma San Diego County, CA, US
We like built-in home appliances very much. Good working machines make life comfortable. Today a client phoned us and complained about the bad temperature in the freezer of his side-by-side refrigerator Sub Zero. This issue may be caused by several reasons. Our trained specialist completed a full diagnostic of the ice machine quickly and found some malfunctioning parts to repair. First, he had to replace the defrost system as a whole because everything was freezing over and was damaged due to the build-up of ice. Next, the technician changed the gasket in the Fresh Food Section. Finally, he maintained the condenser coil. This device, also commonly not visible, should be always clean. Dirty condenser coils make the compressor work less efficiently. After all repairs, we left the appliance in good condition.
Date: 01/05/2023
Brand: Maytag
Service: Washer Repair
Category: Washers
Location: Point Loma San Diego County, CA, US
Our company completed the repair of the Washer Maytag that stopped draining when our customers called us. Several factors could prevent a Maytag washer from draining correctly, including a clogged drain hose or pump, faulty drain pump or motor, or a broken lid switch assembly. Additionally, a malfunctioning timer or control board, or a faulty pressure switch could also cause this issue. It is important to troubleshoot and address the underlying problem or consult a technician for proper diagnosis and repair to ensure safe and continued operation of the washer. Technician quickly found an issue and owners agreed for drain pump replacement that stopped working due to the natural wear and tear. Replacement of the drain pump was completed in the timely manner and resolved the issue.
Date: 09/28/2022
Brand: Ge
Service: Refrigerator Repair
Category: Refrigerators
Location: Point Loma San Diego County, CA, US
Today our technician James completed the repair of the built-in Fridge GE Monogram. One possible cause of a malfunctioning GE Monogram fridge could be a faulty inverter control board, which controls the compressor motor speed and ensures optimal cooling performance. A damaged or malfunctioning inverter control board can cause temperature fluctuations and uneven cooling in the fridge, impacting the freshness of stored food items. In some instances, improper power supply or voltage surges can also damage the inverter control board in a GE Monogram fridge, leading to cooling issues and other malfunctioning problems. A customer called as all products inside the freezer were melting and the technician found during diagnostics that the inverter control board needs a replacement for the compressor to start working properly. After repair fridge is cooling great.
