New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 03/02/2023
Brand: True
Service: Commercial Dryer Repair
Category: Dryers
Location: Imperial Beach San Diego County, CA, US
Today our technician completed diagnostics of the commercial Dryer Dexter that was not heating. During diagnostics was found that the temperature sensor is not working. Technician also recommended to complete general maintenance to prevent other serious issues with dryer. Now business can use dryer again.
Date: 12/14/2022
Brand: Dacor
Service: Oven Repair
Category: Kitchen
Location: Imperial Beach San Diego County, CA, US
We repair various high-end appliances as well as brand Dacor that has great quality appliances. We were contacted to repair Oven Dacor that started acting up and not heating properly after a decade of good service. Technician found that control board needs replacement due to natural wear and tear. After replacement oven is working great again for the years to come.
Date: 09/11/2022
Brand: Kenmore
Service: Refrigerator Repair
Category: Refrigerators
Location: Imperial Beach San Diego County, CA, US
We were contacted for the repair of the ice maker that was not producing ice in Kenmore Fridge. Ice makers can have multiple issues if not making ice. Some of them can be resolved with quick and easy fix or ordering one faulty part, if possible. This time ice maker replacement was required. Our technician completed the repair smoothly.
Date: 08/14/2022
Brand: Lg
Service: Refrigerator Repair
Category: Refrigerators
Location: Imperial Beach San Diego County, CA, US
We were called to fix an issue with the Fridge LG which temperature was rising. Technician did the proper diagnostics and found that the condenser fan that is responsible for circulation of the hot air to the internal system and most importantly to the compressor. If the condenser fan is not working, compressor can overheat and break down. Luckily the compressor was not damaged yet as customers contacted us in time. After replacement of the condenser fan, fridge is working great.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
