New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
San Diego residents in need of appliance repair can trust Big Joe to provide expert service for their Viking appliances. With years of experience in the industry, Big Joe has a reputation for delivering fast and reliable repair solutions to local residents.
Viking is a well-known brand for high-end kitchen appliances such as ranges, ovens, cooktops, and refrigerators. These appliances are designed for durability and performance, but like any other appliance, they can still experience issues that require repair. When this happens, San Diego residents know they can count on Big Joe to get the job done.
Big Joe specializes in repairing Viking appliances, and has the training and experience necessary to diagnose and fix any issue that may arise. From a broken oven door to a malfunctioning cooktop, Big Joe has the knowledge and skills to get the appliance back up and running quickly.
What sets Big Joe apart from other appliance repair services is his commitment to customer satisfaction. He understands that a broken appliance can be a major inconvenience, and works to get the repair done as quickly as possible. He also offers fair and honest pricing, so you never have to worry about hidden fees or surprises when the bill arrives.
Another important aspect of Big Joe's service is his focus on safety. When he repairs an appliance, he takes all necessary precautions to ensure that the repair is completed safely, and that the appliance is safe for use once it's fixed.
In conclusion, San Diego residents in need of Viking appliance repair can rely on Big Joe for expert service, fast and reliable solutions, fair pricing, and a commitment to customer satisfaction and safety. Contact him today to schedule a repair appointment, and experience the difference that comes with working with a true professional.
Date: 11/24/2023
Brand: Viking
Service: Refrigerator Repair
Category: Refrigerators
Location: San Diego, CA, US
Today a Viking side-by-side refrigerator/freezer became our concern. A customer contacted our company and complained about some water in the Fresh Food Section compartment. Our experienced technician arrived immediately. A lot of causes could lead to this issue. But missed servicing as per a manufacturer’s instructions is usually the most common reason. Modern home appliances have a long life span, usually around 20 years. Of course, some parts in the refrigerator have to be regularly replaced. Upon arrival, the specialist made a thorough investigation to find the root cause of the problem. He determined that water dropped out of the water filter housing. Further search showed the housing and water filter itself had to be replaced. The repair man performed this task accurately and in a timely manner. Now the fridge works well and the owners enjoy cool water once again.
Date: 08/04/2023
Brand: Viking
Service: Refrigerator Repair
Category: Refrigerators
Location: Ocean Beach San Diego County, CA, US
Customers like to have their kitchens functioning properly every day. Occasional accidents can break comfortable life. Today we were busy with a built-in home appliance once more. A client contacted us and explained that his side-by-side refrigerator/freezer Viking is not cooling. Modern refrigerators commonly have many parts each of which can cause this issue. Among them are a malfunctioning compressor, faulty condenser unit, and broken evaporator assembly, the main components of the sealed system. Our qualified technician made a full diagnostic of the fridge quickly. The not working condenser fan was responsible for the issue. A trained specialist replaced the device accurately and fast. Also cleaning and maintenance were made. Now the fridge works well as before.
Date: 10/30/2022
Brand: Viking
Service: Refrigerator Repair
Category: Refrigerators
Location: Spring Valley San Diego County, CA, US
Our team is specialized for refrigerators and cooling systems repairs. This time our technician repaired Refrigerator Viking that was not cooling enough. One of the common reasons for a Viking refrigerator to not cool properly is a malfunctioning evaporator fan, which hinders airflow and causes the unit to overheat. Another potential cause for a Viking fridge not cooling enough is a dirty or clogged condenser coil, which inhibits the dissipation of heat and reduces the cooling efficiency of the unit. In some cases, a defective temperature control thermostat or sensor can also cause a Viking refrigerator to not cool enough, as it fails to regulate the temperature properly. During diagnostics technician found that the dryer filter is clogged due to natural wear and tear as fridge is 15 years old. Technician replaced dryer filter and recharged system with the freon.
Date: 09/28/2022
Brand: Viking
Service: Refrigerator Repair
Category: Refrigerators
Location: Lakeside San Diego County, CA, US
Our technician James completed the repair of the Built-in Fridge Viking which had an issue with defrost system and was building up ice. A built-in Viking fridge that is experiencing issues with its defrost system may be caused by a malfunctioning defrost heater, which may fail to melt the ice buildup on the evaporator coil. A damaged defrost thermostat or a defective defrost timer can also cause the defrost system of a built-in Viking fridge to malfunction, creating issues with ice buildup. Another possible cause of a Viking fridge building up ice due to defrost system issues is a clogged defrost drain, which prevents water from properly draining out of the system and causes ice to accumulate. During diagnostics, the technician replaced the thermistor and heating element broken due to natural wear and tore to resolve the problem. After replacement customer is free from concerns and the fridge is working correctly.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
