New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 01/05/2023
Brand: Maytag
Service: Washer Repair
Category: Washers
Location: Carmel Valley San Diego County, CA, US
Our company repaired today Washer Maytag where the agitator was not spinning and therefore was not washing any clothes. This repair was relatively simple and replacement of washer agitator resolved the issue. Our customers can use washer again with no issues with spinning and washing clothes properly.
Date: 09/20/2022
Brand: Lg
Service: Refrigerator Repair
Category: Refrigerators
Location: Carmel Valley San Diego County, CA, US
Our technicians have a lot of experience repairing LG Refrigerators, especially if they are not cooling as LG has a typical issue with compressors that are breaking. In most cases, technician has compressor on the spot and your Fridge can be repaired the same day for the years to come. Today our technician completed one more compressor replacement.
Date: 08/26/2022
Brand: Frigidaire
Service: Refrigerator Repair
Category: Refrigerators
Location: Carmel Valley San Diego County, CA, US
Our customer called to repair the Fridge Frigidaire with broken water supply mechanism. Technician did the diagnostics and found that the whole water dispenser assembly needs to be replaced as an easy fix was not possible in this case. Our technician replaced water dispenser assembly and customer is happy with resolved problem in a timely manner.
Date: 08/06/2022
Brand: Ge
Service: Refrigerator Repair
Category: Refrigerators
Location: Carmel Valley San Diego County, CA, US
Built-in Fridge GE Monogram. This model has an evaporator fan placed on the top part of the fridge. Due to this type of assembly, servicing this appliance a bit more challenging. In this situation, fridge had issues with defrost system. Evaporator coil was freezing over, due to this there was no circulation of the air in the fridge. As a result, fridge was not cooling enough. Our team managed to repair this appliance as well.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
