New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
* Prices are an estimated labor cost depending on the scale of work that should be done, not including the cost of parts.
Our company Big Joe provides services for the repair of refrigeration equipment, including the repair of ice machines. Currently, the range of ice generators on sale is wide: from small household ones to stationary ones (which are connected to the water supply and sewage system and have a high performance).
Like for the air conditioners, timely service is required for ice machines as well. Its implementation is the key to long-term and trouble-free operation. Unfortunately, many sellers of such equipment do not warn users about this.
On average, ice maker maintenance should be done once a year. It depends on the operating conditions and how long it has been running.
The ice maker is turned on but does not work, the indicator lights do not light up.
Works but does not produce ice. The ice is irregular in shape or small in size.
Wondering how much it costs to repair an ice maker? Unfortunately, we cannot give you an exact answer, because we do not yet know the causes of breakdowns, the amount of consumables, etc. Call or write to the feedback form, tell us what happened. Our technicians will come, carry out diagnostics and name the exact price. All work carried out has an up to 1 year warranty.
Date: 04/18/2024
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Today our team repaired a commercial ice machine. The weather is becoming warmer and people need more ice. A commercial client phoned us and said that their ice machine Scotsman couldn’t produce proper ice. Our experienced technician visited the customer the same day. Upon arrival, he performed a quick diagnostic and found that the appliance made too thin ice. Further search opened the root cause of the issue. As in most modern appliances, the ice thickness was controlled by a special sensor. A faulty device forced the ice machine to produce too thin ice. The bad device was replaced the same day. Now the ice machine doesn’t have any problems. The owner enjoys their well-working commercial appliance. It is always better to consult with a qualified specialist who understands the complexity of modern ice machines.
Date: 04/18/2024
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: Mira Mesa San Diego County, CA, US
Today our team repaired a commercial ice machine. The weather is becoming warmer and people need more ice. A commercial client phoned us and said that their ice machine Scotsman couldn’t produce proper ice. Our experienced technician visited the customer the same day. Upon arrival, he performed a quick diagnostic and found that the appliance made too thin ice. Further search opened the root cause of the issue. As in most modern appliances, the ice thickness was controlled by a special sensor. A faulty device forced the ice machine to produce too thin ice. The bad device was replaced the same day. Now the ice machine doesn’t have any problems. The owner enjoys their well-working commercial appliance. It is always better to consult with a qualified specialist who understands the complexity of modern ice machines.
Date: 03/16/2024
Brand: Hobart
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: San Diego, CA, US
Today our qualified specialists were busy with a Hoshizaki ice maker. A thorough diagnostic showed that ice making unit in this appliance was damaged because of a jam. Ice making unit consists of several parts. Among them are motors, gear box, and complicated mechanisms working with ice. Unfortunately, we weren’t able to complete the repair. Ice making unit is available only as a whole assembly and now manufacturer doesn’t produce these units. The commercial client will install a new ice maker. Our company will purchase this equipment for the customer. After delivering experienced technicians will test the ice machine, prepare for installation, and install it. The commercial client will receive a completely new well working ice machine.
Date: 01/26/2024
Brand: Manitowoc
Service: Commercial Ice Machine Repair
Category: Refrigerators
Location: Coronado San Diego County, CA, US
Despite winter months outside today we were busy with a commercial Ice Machine Manitowoc. A commercial client contacted us and explained that their ice machine had a water leakage when the ice bin was full. We took the order and sent our experienced technician the same day. Our specialist visited the customer as soon as possible. Upon arrival quick but thorough diagnostic was completed. This diagnostic showed that water leaked through improper seal between parts of the bin. Our specialist accurately cleaned these parts and restored the proper seal between them. Now the commercial ice machine works well as before without any leakage. Our staff always tries to avoid unnecessary repairs and also tries to resolve problems in a timely manner.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
